Wedge has made a draft manifesto, to guide everyone who writes, publishes, comments, blogs, uploads or interacts with our new intranet system.

In an earlier post Tony Russell-Rose reviewed the various ways in which an information need may be articulated, focusing on its expression via some form of query. In this post he considers ways in which the response can be articulated, focusing on its expression as a set of search results. Together, these two elements lie at the heart of the search experience, defining and shaping much of the information seeking dialogue. We begin therefore by examining the most universal of elements within that response: the search result.